PREAMBLE
KELTON is a registered trademark. These general terms and conditions of sale govern the contractual relationship between KELTON S.A.S. and its customer. They apply in particular to the conditions of order, payment, delivery, and management of any product returns ordered by customers. The customer acknowledges having read, at the time of placing the order, the terms of sale stated herein, and expressly declares to accept them without reservation.
ARTICLE 1: COMPANY
The Kelton.fr website is published and operated by KELTON S.A.S., a simplified joint-stock company with a capital of 3,750,000 euros, whose registered office is located at 2 rue Michelet, 92100 Boulogne Billancourt, registered with the Nanterre Trade and Companies Register (RCS) under number 989 329 412, intra-community VAT number FR 96 989 329 412.
Host: OVH SAS, 2 rue Kellermann, 59100 Roubaix
ARTICLE 2: ORDER
1.1 Products offered are available in stock (unless otherwise stated). The availability of products indicated on the website is for informational purposes only. In the event of an exceptional and temporary stockout, we will inform you of the necessary supply times to obtain the desired product. 1.2 KELTON S.A.S. reserves the right to cancel any order from a customer with whom there is a dispute regarding the payment of a previous order or for a commercial or technical reason. All information provided by the purchasing customer at the time of placing the order is binding on the latter. KELTON S.A.S. cannot therefore be held responsible for the consequences induced in the event of an error relating to the wording of the recipient's or debtor's contact details for the order.
ARTICLE 3: PHOTOS AND TEXTS
All photos and texts presented are for informational purposes only and are in no way contractual. Products are accompanied by precise descriptions allowing their main characteristics to be known.
ARTICLE 4: PRICE, PAYMENTS & PAYMENT METHODS
4.1 Kelton.fr reserves the right to modify its prices at any time. Products will be invoiced based on the rates in effect at the time of order validation. Prices are indicated in euros, including all taxes (TTC; VAT at the current rate), excluding shipping costs. 4.2 The rigor of information maintenance does not protect us from possible errors in price display. Should such errors occur, your order would only be validated after we have informed you and received your confirmation in return. 4.3 Payment for items and/or services purchased from Kelton.fr is payable in full upon order. Payments can be made:
• by credit card (Visa, Mastercard: secure online payment),
• by Paypal, Google Pay, Apple Pay, Alma
• by bank transfer
ARTICLE 5: DELIVERY TIMES & TRANSPORT
5.1 Orders will be delivered in France and Monaco as well as abroad to the address indicated at the time of the order. The delivery status of the order will be available in the "My account" area. 5.2 These deadlines are given for information only, and the responsibility of KELTON S.A.S. cannot be engaged in any way.
Any delays shall not entitle the buyer to claim damages. In any event, on-time delivery can only occur if the buyer has fulfilled their obligations to the seller. Considered as force majeure releasing KELTON S.A.S. from its obligation to deliver are: war, riot, fire, strikes, accidents, and the impossibility of being supplied or any other cause beyond the seller's control. Goods always travel at the recipient's risk. The customer is required to carefully check their packages upon arrival during delivery. They have a period of 48 hours to make any precise reservations with the carrier if a product is missing or has been damaged.
ARTICLE 6: GUARANTEES
Satisfied or your money back. We adhere to the "satisfied or your money back" commitment of the quality charter of the Federation of Distance Selling Companies (FEVAD).
ARTICLE 7: CONFORMITY
In case of non-conformity of the delivered goods with the order, KELTON S.A.S. undertakes to remedy it and to reimburse you for all incurred costs (excluding shipping or re-shipping costs). However, you are invited to notify us within a maximum of 72 hours following receipt of the package.
ARTICLE 8: RIGHT OF WITHDRAWAL
In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a period of 14 (fourteen) clear days from delivery to return the ordered product for exchange or refund. You must strictly adhere to the 14 (fourteen) day period: the period runs from the day of receipt of the goods until the shipping date indicated on the return package. You must return the item in its original, undamaged packaging, including any accessories, instruction manuals, and delivery note. The company undertakes to reimburse you for all sums paid (with the exception of shipping and re-shipping costs) within a maximum period of 30 days, upon receipt of the returned merchandise. You are delivered wherever you want. At your home or at friends' homes, we deliver to the address of your choice (only the corresponding shipping costs remain at your expense). For all deliveries outside mainland France, any customs fees and local taxes remain the responsibility of the recipient.
ARTICLE 9: PERSONAL DATA PROTECTION
In accordance with the "Informatique et Libertés" law of January 6, 1978, you have a right to access and rectify information concerning you with Kelton.fr. You can exercise your rights by sending us an email to the following address: adv@kelton.fr, you can also consult or modify your personal data in "My account". The automated processing of nominative information on the Kelton.fr website has been declared to the National Commission for Data Protection and Liberties under number 2022274. Personal data (address, email and phone) may be transmitted to third parties to ensure proper delivery of the order. The company Kelton S.A.S is responsible for their processing.
ARTICLE 10: LIABILITY FOR DAMAGES CAUSED BY MARKETED PRODUCTS
KELTON S.A.S. cannot be held responsible for damages of any kind, whether material, immaterial or physical, which may result from a malfunction or misuse of the marketed products.
ARTICLE 11: LIABILITY FOR CONTENT
Even though KELTON S.A.S. has taken all necessary steps to ensure the reliability of the information published on this website, we cannot be held responsible for errors, omissions, or poor results that may be obtained through misuse of this information. We cannot under any circumstances be considered responsible for the execution and result of any of the recipes presented on the site.
