After sales service

I am a customer

    • phone :  +33 (0)5 62 68 59 00
    • e-mail : click here

I am a professionnal

    • phone : + 33 (0)5 62 68 59 03
    • e-mail : click here

EXCHANGE & RETURN

You have the option to exchange any item within 14 days from the day after receipt of your watch. This also includes the sale of products and destocking.
The return must include the original packaging and the reason on the invoice.
Return costs are your responsibility.

Address :

MGH-KELTON

Service après-vente

Avenue de la Gare

32700 Lectoure

Tel : 05 62 68 59 03 - Horaires : 8h30 - 12h30 / 14h00 - 17h00 du lundi au vendredi

 

REFUND

Upon receipt of your return, the refund will be made within 10 business days. You will receive a confirmation e-mail once the refund has been made.
Your refund will be visible on the payment method used during your purchase.

 

REPAIR

In order to carry out it's restoration in good working order, we thank you for contacting our dedicated repair service by connecting to the site www.agh-atelier-horloger.com in the REPARATION section and let you guide.
All KELTON watches are guaranteed for 2 years, in the event that the necessary interventions do not fall under the warranty conditions,  a prior quote will be given to you. For any questions about your KELTON watch, we invite you to contact our customer service contact@agh-atelier-horloger.com or by phone on +33 5 62 68 59 03.

KELTON warranty
2 years out of broken glass,
bracelet and battery

14 days
to return the product

Payment 3x free of charge
starting from 150€

Secure payment
3D secure