ON THE kelton.fr WEBSITE
Identity of the website owner
The company AS CONSEIL (with a share capital of 200,000 euros, whose registered office is located at 2 rue Michelet, 92100 Boulogne-Billancourt, registered with the Nanterre Trade and Companies Register (RCS 482 735 156) is the data controller for data processed through the website www.kelton.fr
Processed data
Kelton.fr processes various types of personal data, including the following categories of personal data:
• Identity and address: title, surname, first name, telephone number, postal address, email address, date of birth and other information that may justify the user's identity
• Order: transaction number, amount, details of purchased items, purchase date, brand, etc.
• Account and customer service: account creation date, customer complaints, etc.
• Payment methods and terms: bank card, 3-installment payment, Paypal, voucher, etc.
• Bank card information: bank card number, expiration date, etc.
• Approval or refusal of commercial prospecting by email
• Email usage data: send date, email opening, click, etc.
• Organization and processing of contests and lotteries (participation date, responses, nature of prizes offered, etc.)
• Data related to exchanges with customer service
• Data related to internet browsing (cookies, browsing data, audience measurement, etc.)
Data marked with an asterisk on collection forms are mandatory. If the fields are not filled in, placing an order will not be possible.
Purpose of collected personal data
• The data collected on www.kelton.fr is used for:
• Online sales management
• Order tracking management
• Customer relationship management, customer service, and complaints
• Marketing actions: promotional offers, email, etc.
• Improving customer experience: measuring customer satisfaction
• Improving customer knowledge: customer segmentation and statistical studies
• Fraud and unpaid invoice management
• Audience measurement of the www.kelton.fr website
Origin of collected personal data
When registering or making a purchase on www.kelton.fr, the internet user transmits information for the management of their account and also for newsletters.
Recipients of collected personal data
The people in charge of the site: marketing, customer service, and information systems management. Some people may have access to all or part of the data: technical service providers, logistics service providers, financial service providers.
Information and rights of data subjects
In accordance with the applicable legislation relating to the protection of personal data, any person concerned by the processing has a right to inquire, access, rectify, erase data concerning them, as well as a right to object for legitimate reasons and a right to object to commercial prospecting.
These rights can be exercised via the form: http://www.kelton.fr/contact-_l_FR_r_20.html or by postal mail to AS Conseil 2 rue Michelet 92100 Boulogne-Billancourt
Retention period
Personal data processed by kelton.fr is retained according to its purpose in accordance with applicable legislation and archived according to legal and statutory prescription and retention periods, particularly tax, commercial, and accounting.
Data location
The data is hosted on servers with a service provider in France.
COOKIE USAGE POLICY
Scope
This policy applies to cookies placed on the www.kelton.fr website
Purpose of cookies
Our cookies primarily aim to optimize your browsing experience. They allow us to remember your preferences (language, shopping cart, etc.) during browsing and during previous visits.
You can disable cookies.
Use of cookies
• Authentication and session cookies: these are cookies necessary for the operation of our site and for reconnection after session loss. Maximum duration of 12 months.
• Cookie acceptance confirmation cookie: maximum duration 13 months
• User interface personalization cookie: cookie allowing user preferences to be retained (language, memorization of items in your shopping cart from one visit to another, detection of the browsing device, etc.). Maximum duration of 12 months.
Data retention period for cookies
Data collected by cookies is kept for a maximum period of 13 months from your first visit.
Cookie management
You can delete cookies from your computer, phone, or any other device at any time by following the procedures mentioned below. We inform you that you can also choose to block the installation of cookies on your computer directly in your browser's server settings. For this, you will find more information on how to proceed by clicking on the following link: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser However, it should be noted that your browsing experience on the site may then be limited. The procedure for deleting them differs depending on the browser.
